Shipping and refund

Moon-Instruments is proud to be Bartolini's official partner                     

Shipping worldwide directly from the Moon-Instruments laboratory. Prices vary according to the international destination.

Shipping to Italy can take place through the Italian Post Office

 

Shipping cost:

  • Italy: free shipping, islands + € 25,00
  • Europe: 35 €
  • Switzerland 90 €
  • Corsica € 60
  • Americas: 70 €
  • Asia:
  • Africa:

 During the check-out the precise amounts will be calculated based on the destination

 

Delivery time:

  • Italy: 2 - 3 days
  • Europe: 3 - 5 days
  • UK: 5 - 7 working days
  • Rest of the world: 5-10 working days

 

Our Couriers

  • Italy: BRT
  • Europe: DPD
  • Rest of the world: Variable

The shipment is made within three days of purchase. The tracking number is sent by email immediately after the item is shipped. For any problems with your package, contact us via Whatsapp with the button below, or via email moon-instruments@libero.it, we will solve any problem.

 

Refund / exchange policy

We are proud of the quality of our products and hope that all our customers are happy and satisfied. The refund or replacement will be applied only if the goods are sent.

Report the problem immediately, after delivery, through Whatsapp or mail, sending some photos of the product and packaging. We will ship another identical product again or if you prefer a refund.

If you have any problems with an item you have received, please do not hesitate to contact us.

email: moon-instruments@libero.it